ecru Diaries

A thoughtful conversation about women, fashion, & the modern world.


Can I use Afterpay with special offers?
Yes, you will be able to use Afterpay on orders after applying a discount code, or during special sales.
How do I return or exchange an item purchased with Afterpay?
Afterpay returns follow our standard returns process. As soon as the refund is processed it will drop into your Afterpay online account.
Is there a limit to how much I can spend on a single Afterpay transaction?
Yes, your order value must be between $35 and $1,000 to use Afterpay.
When will I receive my Afterpay order?
Afterpay orders are delivered within our standard shipping timeframes like any other order.
What if I am unable to pay for my Afterpay installment?
If funds are not available at the time the automatic payment is due, you will be charged an $8 late fee by Afterpay. An additional $8 fee will be charged if the missed payment is not made within 7 days....
How does the Afterpay payment schedule work?
All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method.If you would like to make additional unscheduled...
Can I use Afterpay with my Style Reward points?
You will still earn ecru Style Reward points for the full value of your purchase! You will also be able to redeem your Style Reward points for a discount towards Afterpay orders.
How do I use Afterpay?
Just shop and check out as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details. If you’ve used Afterpay before, just log in to your Afterpay...
What is Afterpay?
Afterpay allows you to have your orders shipped to you as per normal and pay it off over four equal instalments. Click here to learn more about how it works!
Ecru exclusive
Lake Como Capsule Collection
Spring 2022
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