Orders & Shipping
How secure is the checkout process?
Ecru’s checkout is PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information....
How secure is the checkout process?
Ecru’s checkout is PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information....
Do you charge for shipping?
Ecru offers Free Standard Shipping via UPS ground for all domestic orders over $125, all orders under $125 will be charged a $8 shipping fee. Shipping to Canada and Hawaii...
Do you charge for shipping?
Ecru offers Free Standard Shipping via UPS ground for all domestic orders over $125, all orders under $125 will be charged a $8 shipping fee. Shipping to Canada and Hawaii...
When will my pre-order become available?
The expected delivery date is indicated on the product page underneath the Add to Cart button.This is an estimate and the expected delivery date can always change. We will notify...
When will my pre-order become available?
The expected delivery date is indicated on the product page underneath the Add to Cart button.This is an estimate and the expected delivery date can always change. We will notify...
How will my order be processed if it contains b...
Your pre-order purchases will be shipped separately when they become available.
How will my order be processed if it contains b...
Your pre-order purchases will be shipped separately when they become available.
Do you charge for pre-orders?
Yes, you will be charged at the time of placing your pre-order so that we can reserve the item for you.
Do you charge for pre-orders?
Yes, you will be charged at the time of placing your pre-order so that we can reserve the item for you.
Do you offer gift cards?
Yes – to purchase a Gift Card, click here. Gift cards are delivered by email and contain instructions on how to redeem them at checkout.
Do you offer gift cards?
Yes – to purchase a Gift Card, click here. Gift cards are delivered by email and contain instructions on how to redeem them at checkout.