Orders & Shipping

Can I update/cancel my order or change my address?

For any changes to or questions about your order, please e-mail us at product-inquiry@ecrustyle.com or call 855.879.3278 ext. 1.

Can I update/cancel my order or change my address?

For any changes to or questions about your order, please e-mail us at product-inquiry@ecrustyle.com or call 855.879.3278 ext. 1.

Can I return in-store purchases online?

Yes – refer to our Exchanges & Returns section for instructions.

Can I return in-store purchases online?

Yes – refer to our Exchanges & Returns section for instructions.

What forms of payment do you take and what curr...

We accept Master Card, Visa, American Express, and PayPal. All prices are U.S currency.

What forms of payment do you take and what curr...

We accept Master Card, Visa, American Express, and PayPal. All prices are U.S currency.

What happens when I choose an item that is on N...

When you leave your name and e-mail for those items we will notify you via e-mail when the item comes in stock.

What happens when I choose an item that is on N...

When you leave your name and e-mail for those items we will notify you via e-mail when the item comes in stock.

Do you ship internationally?

Ecru does not ship internationally at this time except to Canada.

Do you ship internationally?

Ecru does not ship internationally at this time except to Canada.

Can I expedite my shipping?

Yes, please email us at product-inquiry@ecrustyle.com or call us at 1-855-879-3278 EXT 1, and we will give you a cost for expedited shipping based on your order. Orders placed Saturday...

Can I expedite my shipping?

Yes, please email us at product-inquiry@ecrustyle.com or call us at 1-855-879-3278 EXT 1, and we will give you a cost for expedited shipping based on your order. Orders placed Saturday...