What is your return/exchange policy?

Defective, unworn, unwashed and unused merchandise may be returned within 30 days after purchase for a full refund or exchange. Returned items must be sent back new and unused with all original garment tags attached.

If you would like to return your items for a store credit, you will receive an additional 10% to be used on a future purchase.

If you have a defective item to return, please call or email our customer service department at 855.879.3278 ext. 1 or email product-inquiry@ecrustyle.com for additional instructions.