All orders are shipped via UPS Monday - Friday, excluding holidays.
Orders placed Saturday - Sunday will be processed on Monday. All orders ship from New Jersey, most orders ship within 24h.
|2-8 Business days depending on where you live||Free
(Orders under $125
$8 flat rate will be added)
|2 Business days via UPS 2nd Day Air||$25|
|1 Business day via UPS Next Day Air||$30|
(Shipping times reflect orders placed by Noon ET Monday-Friday)
Ecru offers Free Standard Shipping on domestic orders over $125 via UPS ground. There will be a $8 return/exchange shipping fee on all orders under $125. The fee will be deducted from your refund upon receipt of your return.
If you would like to return your items for a store credit, you will receive an additional 10% to be used on a future purchase.
Please call customer service at (855) 879-3278 ext. 1 if you require more information.
For online orders, just click on the link in your shipping confirmation email. If you placed a phone order, please call (855) 879-3278 ext. 1
Taxes are based on the order's "ship to" address.
Shipping To Canada
Orders delivered to Canada are billed at a flat rate of $30. Shipping cost doesn’t include duty or taxes, this additional amount is payable upon receipt of the package.
Ecru does not deliver internationally to countries outside of Canada at this time.