Shipping Options

(Orders placed by 1pm ET Monday-Friday)

Standard Free (orders over $125) Canada
4-7 days 4-7 days 8-11 days
$8 Free $30

Ecru offers Free Standard Shipping via UPS ground for all domestic orders over $125. Please note that we do not deliver to P.O. box addresses at this time.

Returns

Ecru offers Free Standard Shipping for all domestic orders via UPS ground. During our End of Season, there will be a $8 return/exchange shipping fee on all orders under $125.

The fee will be charged to your credit card upon receipt of your return.

Order Tracking

For online orders, just click on the link in your shipping confirmation email. If you placed a phone order, please call 855.879.3278 ext. 1

Unfortunately tracking is not available for international delivery.

Sales Tax

Taxes are based on the order's "ship to" address.

Shipping To Canada

Orders delivered to Canada are billed at a flat rate of $30. Unfortunately, tracking is not available for international delivery. Shipping cost doesn’t include duty or taxes, this additional amount is payable upon receipt of the package.

Ecru does not deliver internationally to countries outside of Canada at this time.