All orders are shipped via UPS Monday - Friday, excluding holidays.
Orders placed Saturday - Sunday will be processed on Monday. All orders ship from New Jersey, most orders ship within 24h.
|2-10 Business days depending on where you live||Free
(Orders under $125
$8 flat rate will be added)
|2 Business days via UPS 2nd Day Air||$25|
|1 Business day via UPS Next Day Air||$30|
(Shipping times reflect orders placed by Noon ET Monday-Friday)
Ecru offers Free Standard Shipping and Free Returns on domestic orders via UPS ground.
If you would like to return your items for a store credit, you can receive an additional 10% to be used on a future purchase.
Items marked Final Sale cannot be returned or exchanged.
Please call customer service at (855) 879-3278 ext. 1 if you require more information.
For online orders, just click on the link in your shipping confirmation email. If you placed a phone order, please call (855) 879-3278 ext. 1
Taxes are based on the order's "ship to" address.
Shipping To Alaska, Canada, Hawaii & Puerto Rico
Orders delivered to Alaska, Canada, Hawaii and Puerto Rico are billed at a flat rate of $30. Shipping cost doesn’t include duty or taxes, this additional amount is payable upon receipt of the package.
Ecru does not deliver internationally to countries outside of Canada at this time.