All orders come with real time FedEx tracking. A tracking number will be provided to you via email as soon as your order has shipped. You can also track the progress of you shipment at any time from the Shop application on your mobile device or by entering your mobile number to receive SMS updates. For online orders, just click on the link in your shipping confirmation email. If you placed a phone order, please call (855) 879-3278 ext. 1
Shipping to Alaska, Canada, Hawaii, & Puerto RicoOrders delivered to Alaska, Canada, Hawaii and Puerto Rico are billed at a flat rate of $30. Shipping cost doesn’t include duty or taxes, this additional amount is payable upon receipt of the package. Ecru does not deliver internationally to countries outside of Canada at this time.